Returns policy

Returns policy

What should I do to give the item back?
To request a return online, write us at specifying the order number (which you will find in the order confirmation mail) and a description of the reasons for the return. After verifying your case we will answer you with the following steps to give.

What is the deadline for a refund?
For any return, you have a period of fourteen days from the completion of the order.

Do I have to pay anything for my return?
Returns on are always free.

How will I receive my refund?
Once the return is approved, you will receive the amount in the same way in which you made your purchase.

When will I receive my refund?
After approving the refund, you will receive a confirmation email stating that the amount will be credited to your account (the same method of payment you used to pay) in a few days. Remember that the credit card payment always depends on your bank.

What if my refund amount is incorrect?
Contact us at we will solve the problem as soon as possible. reserves the right to refuse returns communicated or sent after the deadline set, or for reasons beyond our control.