Returns policy

Returns policy

What should I do to give the item back?
To request a return online, write us at support@weew24.com specifying the order number (which you will find in the order confirmation mail) and a description of the reasons for the return. After verifying your case we will answer you with the following steps to give.

What is the deadline for a refund?
For any return, you have a period of fourteen days from the completion of the order.

Do I have to pay anything for my return?
Returns on weew24.com are always free.

How will I receive my refund?
Once the return is approved, you will receive the amount in the same way in which you made your purchase.

When will I receive my refund?
After approving the refund, you will receive a confirmation email stating that the amount will be credited to your account (the same method of payment you used to pay) in a few days. Remember that the credit card payment always depends on your bank.

What if my refund amount is incorrect?
Contact us at support@weew24.com we will solve the problem as soon as possible.

weew24.com reserves the right to refuse returns communicated or sent after the deadline set, or for reasons beyond our control.